Dealing with Difficult People

I found the pacing of this audiobook to be just right—neither rushed nor drawn out. Mike Lenz's clear and authoritative narration sets a professional tone while keeping things engaging, which is crucial for such an intellectually demanding topic. The specific story elements, like case studies of real-world interactions, are particularly effective in illustrating key concepts. However, I did wish some sections had more practical exercises or questions to ponder, as they could deepen the listener's understanding and retention. Overall, it’s a worthwhile investment if you're tired of toxic workplace dynamics and eager for strategies to navigate them.