The 10 Golden Rules of Customer Service

Transform Your Business with These 10 Simple Rules

Written byDeb Duncan

Narrated byChristopher Grove, Janet Metzger

Length0h53m

Release dateApril 1, 2019

GenreBusiness & Careers, Management & Leadership, Management

Languageenglish

★★★★☆ 4.6 (244 ratings)

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Quick Facts

Author	Deb Duncan
Narrator	Christopher Grove, Janet Metzger
Runtime	0h53m
Published	April 1, 2019
Rating	★★★★☆ 4.6 / 5 (244 ratings)
Categories	Business & Careers, Management & Leadership, Management, Marketing & Sales, Customer Service, Sales & Selling, Business Development & Entrepreneurship
Format	Audiobook (Digital)
Platform	Audible

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About This Audiobook

Discover the secret to unparalleled customer service in Deb Duncan’s concise audiobook, 'The 10 Golden Rules of Customer Service.' This powerful guide is narrated by Christopher Grove and Janet Metzger, bringing a dynamic duo approach that keeps you engaged. Each rule, illustrated through vivid storytelling and practical examples, distills complex concepts into easily digestible wisdom. Whether you're a seasoned business owner or just starting out, this audiobook offers invaluable insights that can transform your interactions with clients and colleagues.

Tags: customer servicemanagement tipsbusiness leadershipsales strategiesleadership development

Why Listen to The 10 Golden Rules of Customer Service?

Expert narration by Christopher Grove, Janet Metzger brings every character and scene to life across 0h53m of immersive audio.
Bestseller-quality story from Deb Duncan, rated 4.6 stars by 244 listeners.
Free with your Audible trial — keep the audiobook forever even if you cancel.
Perfect for commutes, workouts, and relaxation. Listen anywhere, anytime.

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Editor's Review ★★★★☆

AudioBook Atlas

I found the narration by Christopher Grove and Janet Metzger to be particularly effective, their voices complementing each other seamlessly as they bring Deb Duncan’s 10 golden rules to life. The story of a $6,000 egg might seem trivial at first, but it quickly sets the stage for profound lessons on customer loyalty. While the audiobook is brief, the pacing keeps you hooked, making every minute count. A few minor critiques include some overly repetitive phrasing in certain sections, which could have been tightened up a bit. Nonetheless, 'The 10 Golden Rules of Customer Service' remains an indispensable resource for anyone looking to elevate their customer service skills and build stronger relationships.

Download: The 10 Golden Rules of Customer Service

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The 10 Golden Rules of Customer Service by Deb Duncan is an immersive listening experience. Performed by Christopher Grove, Janet Metzger with a runtime of 0h53m, you can start with a free trial that you can cancel at any time. The audiobook remains yours forever, even if you end the trial.