Machine Customers by Katja Forbes

Machine Customers

Ride the AI Wave in Customer Experience

Written byKatja Forbes
Narrated byKatja Forbes
Length9h46m
Release dateDecember 24, 2025
LanguageEnglish
Not yet rated

Free with Audible trial. Cancel anytime.

Listen to a Sample

Hear Katja Forbes's narration on Audible.

Play Sample on Audible

Quick Facts

AuthorKatja Forbes
NarratorKatja Forbes
Runtime9h46m
PublishedDecember 24, 2025
RatingNot yet rated
CategoriesBusiness & Careers, Management & Leadership, Leadership, Business Development & Entrepreneurship, Computers & Technology, Computer Science
FormatAudiobook (Digital)
PlatformAudible

About This Audiobook

Machine Customers isn't just another business book; it's a timely wake-up call to the silent revolution happening right under our noses. Katja Forbes, a CX Evolutionist, expertly guides us through the trillion-dollar transformation of commerce, where intelligent agents and autonomous systems are taking the driver's seat. Forbes' distinctive voice, both literally and figuratively, makes this audiobook a compelling listen. She narrates with a blend of authority and enthusiasm, making complex concepts accessible without dumbing them down. What sets this audiobook apart is Forbes' ability to balance futuristic vision with practical, actionable insights, ensuring you're not just informed but equipped.

Tags: AI in BusinessCustomer Experience EvolutionFuture of CommerceLeadership in AI EraPractical AI StrategiesAI-Driven Transformation

Why Listen to Machine Customers?

  • Expert narration by Katja Forbes brings every character and scene to life across 9h46m of immersive audio.
  • Free with your Audible trial — keep the audiobook forever even if you cancel.
  • Perfect for commutes, workouts, and relaxation. Listen anywhere, anytime.
Start Listening Free
AE

Editor's Review

AudioBook Atlas

As someone who's always been fascinated by the intersection of technology and human behavior, I found Machine Customers to be an absolute gem. Forbes' narration is engaging, her enthusiasm infectious, and her ability to break down complex concepts into digestible chunks is commendable. She doesn't shy away from challenging the status quo, making for a refreshing listen. However, I found the pacing a bit too fast at times, which might make it challenging to absorb all the information. But that's a minor critique for an otherwise outstanding audiobook. The production quality is top-notch, with clear audio and no distractions. I'd recommend this to anyone interested in the future of business, customer experience, or just curious about how AI is reshaping our world.

Download: Machine Customers

Some links on this page are affiliate links. If you make a purchase through one of them, we may earn a small commission at no extra cost to you.

Machine Customers by Katja Forbes is an immersive listening experience. Performed by Katja Forbes with a runtime of 9h46m, you can start with a free trial that you can cancel at any time. The audiobook remains yours forever, even if you end the trial.